Last Updated: October 15, 2025
Leadbase Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy applies to users in the United States and Canada and complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), and Personal Information Protection and Electronic Documents Act (PIPEDA).
We may collect the following types of information:
We use the information we collect for the following purposes:
For U.S. Users (TCPA Compliance): By providing your telephone number and/or email address, you expressly consent to receive communications from Leadbase Pro, including but not limited to promotional messages, service updates, and marketing materials via:
You understand that consent is not required as a condition of purchasing any goods or services. Standard message and data rates may apply. You may revoke your consent at any time by following the opt-out instructions provided in our communications or by contacting us directly.
For Canadian Users (CASL Compliance): By providing your contact information, you expressly consent to receive commercial electronic messages (CEMs) from Leadbase Pro. We will only send you CEMs if you have provided express consent or if an implied consent exception applies under CASL. You may withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us directly.
You have the right to opt out of receiving communications from us at any time:
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or transactions.
We may share your information in the following circumstances:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at hello@getleadbase.com. We will respond to your request within the timeframe required by applicable law.
If you are a Canadian resident, you have specific rights under PIPEDA, including the right to access your personal information, challenge its accuracy, and withdraw consent. You may also file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: hello@getleadbase.com
Website: getleadbase.com
For TCPA-related inquiries or to exercise your opt-out rights, please use the contact information above or follow the opt-out instructions provided in our communications.